Railworker Repairing Track

Why use our online Mosaic Induction Manager? It’s because we designed it with your needs in mind…

Mosaic Management Systems has focused on the construction sector and for the last decade has designed software for its clients, with their particular needs in mind. We are held in high regard with our clients and users of our products alike. Our innovative approach to problem solving in the construction industries through using cutting edge technology, means we have a great appreciation of the challenges you face daily. As testament to this we are used on a number of high profile projects by the biggest names in the industry. Mosaic Induction Manager provides a refreshing approach to delivering site inductions, that not only saves time, but also raises standards.

Mosaic Induction Manager affords Project Managers more time to get on with Project Management. This is because:

  • Time is saved carrying out inductions onsite
  • Time is saved by reduced form filling
  • Time is saved if online inductions are used
  • Time is saved by limiting repeats of inductions

An easier, faster way to induct your workers

deliver site inductions online or offline or a combination of the two
deliver site inductions online or offline or a combination of the two
Your employees and workforce can easily book themselves onto their preferred slot

Our software offers a much better way to induct personnel over traditional methods like spreadsheets and paper:

  • Consistency is always guaranteed
  • Repeat inductions for those late arrivals can be a thing of the past if run online
  • Diary changes and those who ‘did not show’ is now irrelevant
  • Easy to administer and view status reports
  • Workers can easily be notified about site processes and client health & safety expectations.

User friendly system offering reduced administration time because of:

  • Online record of successful inductions 
  • Online so it is always accessible
  • Cuts down on chasing contractors and own workers to attend inductions

Access from all platforms – PC, tablet or phone

The app allows you to access induction information via Smart Phone

Our individually tailored Online Site Induction process can be used on the go, 24/7 with remote induction using a Smart Phone, Tablet, PC, Laptop.

online site induction

Help with costing your Inductions for construction sites

A study by the Institute for Work & Health (2012) found that the higher risk of work injury among new workers has persisted over the past ten years. This suggests sites need to do more to ensure new workers get the training and supervision they need to stay safe on the job. Ignoring these findings may be cheaper in the short run, but could lead to claims against a company should an accident occur and health & safety has not been explained clearly from the outset.

In addition to monetary implications, there is a productivity argument around providing the correct information to workers so they can hit the ground running on a project. An informed worker will be a more productive worker, particularly when they are finding their feet at the start of a project.

Mosaic operates in the construction sector, where inductions are vital to help and inform new workers coming onto projects and sites. In this environment, having a competent induction program means having compliance with Health and Safety and employment legislation. We have developed an ‘induction calculator’ to help you accurately assessing the cost of pulling together an induction programme. We feel it is time you put a figure on all those administration hours put into getting the right people to the induction class using a paper or spreadsheet system.

Induction calculator

We fervently believe that companies need to develop a detailed induction strategy for sites and projects utilising online software. Plan a comprehensive induction programme and consider what information your new workforce will need to thrive, above and beyond health & safety hazards.

Take a free demo and see for yourself the benefits that our online induction module can bring to your site or project

Thames Tideway induction

To help avoid workforce churn, plan your inductions with staff in mind

According to the London Coaching Company, 4 out of 5 company offer a below par induction, which contributes to 20% of new employees leaving a business within first 6 months. With an average cost for replacing new staff running as high as £30,611 this is an expense you can’t afford. Recruitment doesn’t end with the offer being made and accepted, it’s vital to plan your new starter’s initial journey with inductions, training and even use mentors.

deliver site inductions online or offline or a combination of the two
Options to deliver site inductions online or offline or a combination of the two

Companies need to develop a detailed on-boarding and induction strategy. Plan a comprehensive induction programme and consider what information your new team member will need to thrive. You might even want to consider providing a mentor. Also define your employee’s KPIs from the outset giving them a sense of direction and purpose from the get go.  

Mosaic operates in the construction sector, where inductions are vital to help and inform new workers coming onto projects and sites. In this environment, having a competent induction program means having compliance with Health and Safety and employment legislation


Take a free demo and see for yourself the benefits that our induction module can bring

Off-site and online inductions are rising in popularity – we take a look at some of the reasons why!

When you induct new or returning employees, contractors and visitors’ do you always run the

Your employees and workforce can easily book themselves onto their preferred slot

induction on-site? or do you give them the option to do their learning off-site? At Mosaic, we appreciate that the way you deliver your inductions will depend on a number of factors, like the number of people being inducted, the size of your project and the complexity of the health and safety matters to be discussed.

Induction training can also be delivered through on the job training; toolbox talks, pre-start meetings, step by step checklists, induction videos or booklet, emails or a phone conversation. In this article, we debate whether it’s best to run your inductions on-site or off-site (through our online portal).

Merits of off-site inductions

It is certainly true that it is simpler and inexpensive to set-up induction modules online so that contractors, employees, and visitors can complete them before they access your site. By deciding to running your inductions online and off-site means when they expire or need refreshing, new versions easily be resent to inductees. It should be noted that we can assist to enhance your presentations by making them interactive, to include film and even quizzes to test learning.

General inductions

General inductions usually provide basic information relating to the construction industry and cover important; organisational Health, and Safety, security, and environmental aspects.

For employees:

Gives new employees the chance to do general inductions off-site is a good way for them to get to know general company culture and procedures before they starting employment.

For contractors:

If contractors have the chance to do their inductions off-site they can complete them at a time that suits them. This puts the onus upon the contractor to ensure that all their staff have completed the induction and necessary paperwork is up to date, prior to coming on site.

For visitors:

Running general inductions off-site can help make an improved visitor experience. Briefing visitors on your site/project prior to turning up, can make them feel welcome and help speed up the sign-in process.

deliver site inductions online or offline or a combination of the two
deliver site inductions online or offline or a combination of the two

Site inductions

Site-specific inductions are generally designed to convey information to do with the site itself, particularly risks and hazards in a clear and concise manner. Site inductions are very important also, to set the tone of health and safety on a project from the outset.

For employees:

You can include a site-specific induction module with your employee’s general induction if that is made available off-site.

For contractors:

Contractors should always undertake a site-specific induction, regardless of how many sites that they are likely to be working on.

For visitors:

Whether to give visitors site inductions online depends greatly on the type and purpose of visit. It might be an idea to share some site-specific information (for example emergency exits etc.) with visitors at the same time as they receive their general induction if they are doing one.

Task-specific inductions

Task specific training gives information about hazards, risks, and control measures to people carrying out a certain task at your site. You also have the option of using inductions to highlight any relevant legal responsibilities, codes of practice or technical standards that must be followed while they’re carrying out the task as well. This is something akin to a tool box talk, but might be delivered either on-site or online and off-site, depending upon what you want to achieve.

For employees:

These are usually best done on-site and close to the place where the task will be undertaken. If the task-specific inductions are long or detailed it might be an option to have employees do their initial induction off-site at a time that’s convenient for them, and then offer further training when they are on-site.

For contractors:

It is a good idea to run these task-specific inductions online if contractors are visiting more than one site and particularly if they’re doing the same task at more than one site. Contractors can access their online learning to reference any task-specific inductions as needed.

For visitors:

It’s unlikely a visitor will need a task-specific induction. If they do it’s best to have them complete it when they are on-site and under supervision.

There are many advantages to offering online induction modules for employees, contractors, and visitors to do off-site at a pace and time that suits them best. Whether you choose to induct online off-site or on-site, or offline on-site or on-site, the reasons for inducting stay the same.

Inductions ensure people at your site are safe and secure, that they know about your organisation, what to do on-site, and who to talk to if they have any questions or concerns. Having a competent induction program means having compliance with Health and Safety and employment legislation.

Mosaic Induction Manager

Simplicity personified! We take a look at Mosaic’s site induction module

Mosaic have developed a simple solution for your ‘project’ induction process needs, and the beauty of our cloud based system means you can deliver across multiple sites.  

When you’re organising employees and contractors to start on a new project, registering and

Your employees and workforce can easily book themselves onto their preferred slot

inducting them (also sometimes known as employee on boarding) can be a challenge. You want them to hit the ground running. Mosaic helps you manage the workload, saves you time and reduces risk on site leaving you free to manage your workforce and deliver the project. No more site induction forms and checklists as it is all done online.

The system is very user friendly and one of the key benefits is that is allows the administrator to invite employees and contractors alike to book themselves onto the class. This saves considerable time not wasted chasing up those who have not booked on. Additional reminders can be emailed out should there be a few stragglers who have not booked themselves on yet.

Within our solution, we can support you uploading videos, PowerPoint presentations’, interactive

new employee inductions
new and existing employee inductions are crucial to site safety

content and even quizzes, should you wish to deliver your session offline (or a combination of both online and off line).

Our innovative system will mean you can do away with paperwork and won’t have to grapple with spreadsheets anymore. Everything is internet based and can be accessed as long as you have a connection.

Our complete solution comes with hosting, training, custom branding and support thereafter.

Follow the link to read more about our inductions and get a demo

10 questions you are unlikely to hear a Site Manager ask on a Mosaic project

We take a look at how the deployment of a Mosaic Management System can change site working practices and worker behaviour. Below are ten questions that you would be unlikely to hear from Site Managers, once the Mosaic suite of products is fully operational on site:

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1. “Who has actually been inducted?” …I will need to gather all the paperwork together…

Mosaic Induction Manager allows all those participating in the induction process to book themselves onto the class. The induction can then be delivered on-line, off-line or a combination of both depending on client requirements. Once finished the worker is registered against their record as having completing the induction.

Mosaic Induction Manager - Onboarding and Inductions both online and offline
Mosaic Induction Manager – Allowing Inductions options both on-line and off-line

Site Managers can easily run a report to check who has received their induction and therefore is eligible for site access. Paperwork and spreadsheets are no longer necessary, saving considerable administration time.

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2. “Is that worker qualified to do that?”… Someone could get hurt here…

Depending upon client requirements, all qualifications can be checked before access to site is

construction worker using dangerous equipmentallowed. Evidence of this is appended to a worker’s record. Each worker is assigned a role, that they must have the right qualifications and experience to perform, before they are issues with their site smart card.

3. “Where is the contractor qualification certificate evidence?”… I cannot find copies…

All certificate and any qualification evidence is scanned and uploaded against a worker record. This can easily be view via a desktop.

No more photocopying of certificates etc., cluttering up site offices.

What makes a safe worker?
What makes a safe worker?

4. “Can I check your CSCS card is in date?”… I am worried about fake cards also… 

As a CSCS IT partner we have access to their database to check worker CSCS cards are in date and not fake. Once checked, workers can continue to use their CSCS on site or alternatively a Mosaic Smartcard can be issued. When the CSCS card expires, an ‘administrator’ is notified, who can inform the worker to get it renewed.

Card security and onsite access to construction site
CSCS cards need to be scrutinised to see if they are in date and also not fake

5. “Do you have a ticket to use this?”…You should also be wearing specific PPE to use this piece of kit…

When a worker is booking out a tool, or piece of plant via the storeroom, Mosaic will flag up if they do not have the right qualifications or skill-set to use it. They can then be denied from taking a piece of equipment that they are not qualified for.

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6. “Who on site has not had a start of shift briefing?”…On a busy and complex project such as this, I need to ensure all workers receive this..

All safety briefings and toolbox talks can easily be recorded against worker records. All the worker has to do is present their smart cards to a reader to record attendance.  

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7. “I am not 100% sure how long that worker has been on site?”…Fatigue management was a real problem on my last job where some guys were double shifting…

Mosaic Fatigue Risk Manager notifies Supervisors (usually in the form of the project

Without technologies help it is impossible to keep track of your workforce all the time
Without technological help, it is difficult to ensure consistent H&S messages are communicated

administration) of workers who have reached their time limit for their shift. The Supervisor can then act accordingly. This helps prevent double shifting and allows shift patterns to be better managed.

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8. “I thought that worker had a site ban in place and was not allowed on here?”…With a site ban in place, I would be open to all sorts of litigation claims should there be an accident…

On a worker’s record ‘site bans’ are recorded and activated. If they still possess a smart card, then this would be flagged up when they try to access the site.

9. “I will need to check when that piece of kit needs an inspection?”…Poorly maintained equipment causes more downtime than we can afford…

Once an asset (which can be tool, small plant, large plant) has been registered on the system, management will be notified when it needs inspection and maintenance.

10. “I am not entirely sure how many workers we have on site at this moment?”…I simply don’t trust the signing in book…

Mosaic Tally, sometimes known as the time and attendance module, means all workers scan onto and off the site using their smart cards. Tally can be set up to work over multiple access points, allowing your workers and contractors alike to be monitored over large geographical areas. This information can easily be retrieved from the system in the form of a report.

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Mosaic family of modules

10 construction trends for construction in 2017

10 UK construction industry trends that will make an impact in 2017

We’ve identified 10 key construction industry trends set to shape the market this year. Advancements in technology and an increased focus on sustainability play a vital role here, pushing construction companies to consider different construction methods and technologies that are smarter and greener than ever before.

  1. Smarter buildings

As technology rapidly progresses and becomes more affordable, our buildings are becoming more intelligent. Innovations such as the Internet of Things (IoT), are being incorporated into modern building designs to automate certain functions such as energy and water consumption. This use of technology can improve sustainability, efficiency, safety, personalisation, interactivity, and comfort for those who use the facility.

  1. Prefabricated buildings

Architects are experimenting with the prefabricated building technique and enjoying some surprising results. With new technologies in the construction tool-kit, the modern-day prefabricated home can be built in 24 hours – and built well. This has even reached the attention of the British government as a possible solution to the UK’s housing crisis.

  1. BIM modelling

3D computer designs that use Building Information Modelling (BIM) are the new standard. These drawings provide a truly visual experience that gives the whole picture from every angle. As construction industry trends go, it’s becoming an increasingly popular method to view the architectural designs with the specific building systems in place.

When all potential problems have been addressed before the foundations have been poured, the jobsite will be easier to manage, field coordination will be simpler and construction can be done faster, safer, cheaper and to a higher standard.

  1. Mobile technology for on-site construction management

A construction site that runs like a well-oiled machine will save developers time and money. To help foremen manage their site operations more effectively, mobile-operated, cloud-powered software systems and apps are now available to facilitate easier administration. All field coordination as well as individual people management processes such as timesheets, performance reports and task allocation can be assigned, reviewed, tracked and stored on the go. This means managers can get on with overseeing the critical requirements of the build, rather than getting bogged down in administrative staff management.

  1. Green all the way

‘Green’ buildings use less energy and are thus cheaper to run. This, combined with growing concern for the environment, is driving the trend for more environmentally-friendly buildings. In response, new building regulations have come into effect to harness the power of renewable energy.

The British government aims to have 4 million solar-powered homes up and running by 2020. Renewable energies are gaining ground in the construction industry for good reason: between April and September this year, solar power generated more electricity than coal power.

  1. Labour shortage will continue to plague the industry

The next 12 months will see contractors attempt to stave off uncertainty as they deliver a huge pipeline while battling skills and tech challenges.

  1. Uncertainty over BREXIT

Balfour Beatty has already warned that leaving the EU could increase skills shortages in the UK infrastructure sector – and push up costs. Prolonged uncertainty over the split from the EU could have profound effects on the industry if poorly managed by the government.

  1. Offsite/modular construction will gain a stronger foothold in the market

Offsite construction, also called modular or prefab, isn’t new to the industry. However, experts predict the building method will grow in 2017 as quality, time and labour concerns make alternatives to traditional construction methods more attractive. 

  1. Consolidation

The industry’s cyclical nature, fragmented structure, low margins and project risk make sustained financial resilience challenging. According to Construction News fewer companies, better operating structures and more pricing power will reduce the need to underbid and can break the industry’s vicious cycle. Projects will get larger, and require contractors with the resources and balance sheets to shoulder and manage construction risk, and continue to participate in public-private partnerships. Risk mitigation will become a driver.

  1. Safety

The tragedy at Didcot Power Station was the low point of the year for the industry. Investigations continue and the cause will be probed, but the underlying fact is that fatalities rose in construction last year. Since the recession there has been pressure on companies to turn around losses, but this must not come at the expense of safety. We believe there must be a re-focus on this area in 2017.

Health, the oft-overlooked part of health and safety, will finally become a major industry theme in its own right next year. Various campaigns such as Mates in Mind to promote mental health, being led by the Health in Construction Leadership Group and supported by the British Safety Council, as well as CECA’s Stop. Make a Change campaign that is asking companies to use a stand-down day to discuss issues such as mental health and fatigue.

Mosaic is used by the biggest names in the construction industry to manage a range of safety critical and competency issues on major infrastructure sites and projects.  Indeed, Mosaic is sometimes mandated by companies due to the significant role it plays in reducing site health and safety issues, security, improved productivity and time saved.

To read more about us and the services we offer to the construction industry please click here

Mosaic family of modules

Us survey health and safety

US construction survey reveals lack of technology support for project health and safety issues

In a recent American study, ‘The state of construction management report’ helps appreciate a better biggest challengeunderstanding of what their industry successes, challenges, products, and trends are in 2017. While it should be noted that this is an American study, some parallels can be drawn with the UK’s experience in adopting new technology in this sector. So let’s have a look at what they found out.

Daily reporting was at the top of the list of biggest industry challenges, followed by deadlines and resource management. Supervisors, Subcontractors and General Managers all listed Daily Reporting as one of their main industry challenges indicating a growing concern regarding their ability to keep track of critical information. As you would expect deadlines was up in the top 3 along with the managing of staff. Health and safety came at the bottom of the list.

They asked each stakeholder what their biggest daily challenge was in construction management to gain better insight into what each position in the industry identified as their challenges.


Finding new business was their main concern by far. Maintaining margins, staff issues and health & safety followed on from this:

business owner

Contractors & sub-contractors:

Resource management significantly lead the way for contractors who see it as their biggest daily challenge. This is followed by staff management and deadlines. Health and safety fell mid-way down the list of priorities for contractors and even further down for sub-contractors.

contractor / subcontractor


Meeting deadlines is the biggest issue for time-pressured supervisors, followed by health and safety and daily reporting. They work extremely closely with contractors and their own workforce on site and therefore are more likely to be involved with daily health and safety issues. Hence it being further up their list of priorities at number 2.


Technology adoption:

The trend toward adopting technology to improve efficiency is very evident, with the majority of respondents saying they were already using between three and five technology products to support them in this aim. A small percentage of respondents were companies who had really embraced technology, use up to ten technology products on every project. Project management was the main use for technological support, with no mention of Health & Safety in these applications.


However, when asked what the business priorities were, construction management professionals view safety as the top business priority with efficiency as a close second. Gratifyingly, safety is deemed the main priority, thus ensuring that all employees are kept safe during the construction process.

safety priority

While the majority of respondents view their construction management technology solutions as effective to very effective in the final question on the survey, there seems to be a disconnect in terms of technology assisting health and safety on projects – yet all this was cited as a main business objective. This begs the questions, ‘What innovations could be used to address this scant use of applications for safety reasons in the US?’.

Mosaic is used by the biggest names in the construction industry to manage a range of safety critical and competency issues on major infrastructure sites and projects.  Indeed, Mosaic is sometimes mandated by companies due to the significant role it plays in reducing site health and safety issues, security, improved productivity and time saved.

To read more about us and the services we offer to the construction industry please click here

Mosaic family of modules




Source: Vaultnote

dangers on construction sites

Mosaic’s 10 top tips for maintaining a competent workforce on your construction project

Construction sites are notoriously dangerous places to work on if health and safety rules are not respected. That’s why it is all the more important to Request Demoensure the team participates in your company’s safety program, and does all it can to minimise hazards to mitigate site injuries. Here are our top 10 Mosaic tips for reducing accidents and injuries on your construction sites, through maintaining a competent workforce and making safety a priority for your entire team.

What makes a safe worker?
What makes a safe worker on-site – Mosaic’s top 10 tips

Principal contractors obviously have a legally binding duty of care to their workforce, whether they are employees or contractors. It is undoubtedly their responsibility to ensure they have the necessary skills, knowledge, training and experience to do the job safely and without putting their own or others’ health and safety at risk. It is also in their interest to ensure their workforce is both efficient and safety conscious from a profitability and operational perspective. So here are our Mosaic top 10 to support you in achieving this objective.

  1. Set out your health & safety expectations

Planning safety is as critical as executing it. Many contractors have written safety programs. While they may be very comprehensive, the day-to-day implementation of those programs gets back to performance (or non-performance) by the competent person or persons (supervisors / management). Support your staff with intelligent digital systems that eradicate paperwork, freeing them up to better manage staff.


  1. Plan your site inductions

The benefits of comprehensive health and safety training in a construction environment are many, providing both benefits for the employer, but more importantly, for the employee. Initially spending a short time discussing health and safety matters during an employee induction is the best first step towards maintaining a low accident rate and keeping lost man hours through sickness and injury to a minimum. Insurance companies look preferably towards employers who take health and safety matters seriously and premium rates will often reflect this.

The CDM regulations require that principal contractors ensure suitable site inductions are provided. They also require that contractors must provide each worker under their control with appropriate supervision, instructions and information so that construction work can be carried out, so far as is reasonably practicable, without risks to health and safety, and that this must include a suitable site induction, where not already provided by the principal contractor.

Construction companies these days have the option to deliver their inductions both on-line and off-line. In our experience, some chose a blended approach of the two. This ensures engagement is really delivered to the workforce twofold, with great effect.


  1. Check qualifications and cards

All workers on construction sites must hold the correct qualifications and training for the type of work they carry out. Increasingly so employers need to be confident that if they are shown a card it is legitimate and that the person showing it has the appropriate qualifications to be carrying out their job onsite.

Mosaic Skill Check




  1. Ensure access and exit to the site is checked

We are continually lobbying the industry to carry out electronic card checks as mandatory before allowing workers on site. From a recent CSCS survey half of the workers on their membership said their cards were checked the first time they went on site, but no much thereafter. One in five of those responsible for checking came stated that they came across a fake card. Access also needs to be regulated should a worker have a site bans for one reason or another.


  1. Is the worker fit for work?

This is a serious question! Many contractors, suppliers and clients of the industry undertake rigorous and regular measures to tackle this issue including zero tolerance to drugs and alcohol, random testing, providing information on drugs and alcohol through toolbox talks, site inductions and resources such as on-site posters.

Mosaic Occupational Health




  1. Monitor worker fatigue

Construction work involves high-risk activities. To work safely, construction workers must be physically and mentally alert. This means that fatigue is a potential risk. Employers and employees have a responsibility to manage fatigue in the workplace.

Over 3.5 million people in the UK are shift workers, including in the construction industry. There is no specific legislation for shift work but employers are responsible for the health and safety of workers and this includes reducing the risk of fatigue by planning shift work schedules effectively. This, in turn, reduces risks associated with fatigue and can prevent ill health, injuries and/or accidents.


  1. Plan regular toolbox talks

To ensure effective toolbox talks, you will need to ensure that all workers participate and are engaged in the toolbox talk.  Knowing and understanding the material delivered is really important too, thus ensuring good delivery. Toolbox talks can be time consuming as just gathering the workforce round to listen someone before the start of day’s work can affect productivity. Hence the aim is to be informal and supervisors can get certain members of the workforce to gather around during their rounds. This also allows for tailored messages to different trade to be delivered.


  1. Ensure systems in place for tool allocation, inventory, PPE distribution and asset inspections

Along with proper safety gear, workers should be required to wear reflective vests to reduce the risk of accidents. Ensure these have been distributed to all your employees and contractors alike. In addition correct policing of tools and plant equipment will help reduce theft but also stop workers without correct ‘tickets’ using equipment. A proper system for asset inspection and maintenance should be in place at all times.



  1. Invest in workforce training

At Mosaic, we understand that simply holding a record of employee qualifications, licences and training courses is insufficient in the current working environment. You need to see your workers develop, lead and improve upon their skillset.

You need piece of mind to know that your workforce can deliver in the way that is safe and productive. By using situational judgement testing you will become more aware and be able to highlight skills and knowledge gaps and expose employee behaviour that may pose a risk to regulatory compliance, best practice, health and safety or even competitiveness in your organisation. 


  1. Ongoing delivery development

Don’t just rest on your laurels!

This is an ongoing process that needs to be repeat on every project / site and learnings shared between key colleagues from one project to the next.

Mosaic family of modules




Mosaic is used by the biggest names in the construction industry to manage a range of safety critical and competency issues on major infrastructure sites and projects.  Indeed, Mosaic is sometimes mandated by companies due to the significant role it plays in reducing site health and safety issues, security, improved productivity and time saved.

To read more about us and the services we offer to the construction industry please click here

New hires need inducting

Why Onboarding / Inductions in the UK construction market is crucial for new starter retention

Employees are certainly the most valuable assets of a construction company. In the UK labour market within this sector, the long-term success of a contractor depends on their ability to retain their key employees. Under CDM regulation 2015 there is a legal requirement to provide an induction for every site worker on a particular project. However, this article focuses on new employee onboarding / Inductions as opposed to site inductions, with labour shortages being the backdrop for this.

When a construction company hires new workers, it is in the best interest of the company to do everything possible to retain these workers. A successful retention strategy will help with this and must be in place from the moment a new employee is hired. As per studies and estimation, one out of every five employees will quit within their first year of employment. Nearly 20 percent of those who resign will leave during their first 45 days. Developing an onboarding program and following the process is one of the simplest and smartest strategies a construction employer can use to successfully limit loss and build long-term loyalty among employees.


Onboarding, otherwise known as induction, is a structured process of welcoming and inducting new employees to a company. It is also a means to explain the rules and regulations that govern a particular site. An onboarding / induction plan should provide more than simple job orientation and training. The process should also offer mentoring, support, and information about the company culture and organisational structure. Today’s construction firms should design onboarding programs that teach all the foundational basics a person needs to know in order to achieve success with their new employer.


Implementing an onboarding / Induction program does not have to be expensive or time consuming. Quite the contrary, an onboarding / Induction process can save time and money in the long run for a construction company. The costs of recruiting, interviewing, hiring, and training new employees are some of the biggest investments that a contracting firm must make. A thoroughly designed and executed onboarding process can increase the return you get on those investments.


The Onboarding / Induction process should start during the recruitment phase. Any questions asked by a prospective new hire must be answered throughout the interview process. Keep candidates informed about everything at every step of the way. This demonstrates that your company is well organised and supportive. When an individual accepts a position, maintain communication with that person and keep him informed right up until their start date.  Doing this will enable the new employees feel welcomed and better prepared when they arrive for their first day of work.

On an employee’s first day on the job or site, a comprehensive induction program must be in place that goes beyond employee handbook basics. As part of this program, new hires should also receive:

  • A clear statement expressing the project’s mission, goals, and values
  • An in-depth job description that includes objectives and responsibilities
  • Organisational charts with names and titles that show the chain of command

Most importantly, an effective induction should provide job-specific training that demonstrates a long-term commitment toward employee development. Make sure that a senior seasoned professional integrates with new hires.


Having an onboarding process in place will minimise the amount of time it takes for new employees to reach their full potential, while maximising their loyalty to the company. This can have a big impact on your bottom line. Already a shortage of workers serious enough to affect project costs, completion and productivity is being experienced by contractors and construction firms. Proactive companies who implement strategies designed to increase retention are already achieving more success than their competitors.

There are not enough students currently enrolled in construction educational and training programs to meet current demand of skilled labour. Employee retention is going to become even more critical to the success of a construction company in the future. If a company does not already have an onboarding program in place, then it should begin crafting one now.

Onboarding can be a valuable part of retention strategy that allows companies to deliver complex building projects on shorter timelines and with fewer backlogs, ultimately paying large dividends in cost, time, productivity and quality.

Source: Construction Magazine